Comments on: 2006 - Year of the Independant Small Business, Year of Customer Relationship Improvement http://jackbrandt.com/2005/12/19/2006-year-of-the-independant-small-business-year-of-customer-relationship-improvement/ possibilites for small business Tue, 06 Jan 2009 02:05:26 +0000 http://wordpress.org/?v=2.7 hourly 1 By: John Nigro http://jackbrandt.com/2005/12/19/2006-year-of-the-independant-small-business-year-of-customer-relationship-improvement/comment-page-1/#comment-291 John Nigro Mon, 13 Feb 2006 21:00:11 +0000 http://jackbrandt.com/2005/12/19/2006-year-of-the-independant-small-business-year-of-customer-relationship-improvement/#comment-291 JACK: It looks like you had a lot free time on your hands with this blog entry. When looking for a CRM software solution to complement CRM company strategy, SMBs should look at some open source CRM solutions. Some are really good, some really bad, but the price is right as long as you are comfortable with some minor technical work. There does not seem to be an all inclusive open source package, but SMBs do not really need a big and fancy solution. Here are some examples.. Request Tracker and RT FAQs- incident management / ticketing system / FAQs http://www.bestpractical.com/ This system is awesome and extremely useful. Sugar CRM - looks like a salesforce.com clone - very easy to install and host. www.sugarcrm.com ERP and CRM functionality (i have never used this) http://www.compiere.org Check google there are lots more for FREE. JACK:

It looks like you had a lot free time on your hands with this blog entry.

When looking for a CRM software solution to complement CRM company strategy, SMBs should look at some open source CRM solutions. Some are really good, some really bad, but the price is right as long as you are comfortable with some minor technical work. There does not seem to be an all inclusive open source package, but SMBs do not really need a big and fancy solution.

Here are some examples..

Request Tracker and RT FAQs- incident management / ticketing system / FAQs
http://www.bestpractical.com/
This system is awesome and extremely useful.

Sugar CRM - looks like a salesforce.com clone - very easy to install and host.
http://www.sugarcrm.com

ERP and CRM functionality (i have never used this)
http://www.compiere.org

Check google there are lots more for FREE.

]]>